Biasi Concept 400 20 1 Mfs Fault codes & diagnostics

38 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 20 kW 2010 onwards Discontinued
Download the Biasi Concept 400 20 1 Mfs manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 33 High 2 Medium 2 Low

All 38 documented codes

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01E

Your boiler has stopped working as a safety precaution because it failed to light the flame or maintain it correctly.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

02E

Your boiler has detected that it is dangerously overheating and has automatically switched itself off to prevent permanent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

03E

Your boiler has stopped working as a safety precaution and will not restart on its own.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

04E

Your boiler has detected that water is not circulating correctly through the system, which is preventing it from heating your home or water safely.

High DIY-safe £120-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, locate the filling loop under the boiler.
  2. Open the filling loop valves to top up the system pressure until the gauge reads between 1 and 1.5 bar.
  3. Close the valves tightly and restart the boiler.

Parts commonly replaced

  • Circulation pump
  • Flow switch
  • Pressure sensor

Related codes

05E

Your boiler has detected an issue with the internal ventilation system that pushes out waste gases, causing it to shut down for safety reasons.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

06E

Your boiler is struggling to read the outdoor temperature, which may cause your heating to run less efficiently or shut down as a precaution.

Medium Engineer only £100-200

Parts commonly replaced

  • External NTC sensor
  • Wiring harness

Related codes

08E

Your boiler is struggling because it has lost the signal from the sensor that measures how cold it is outside.

Low Engineer only £120-200

Parts commonly replaced

  • External weather compensation sensor
  • Wiring loom

Related codes

09E

Your boiler is struggling because a thermal sensor inside the flue is sending incorrect readings, causing the system to stop working to stay safe.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness
10E

Your boiler has detected that the gases it produces are getting too hot, so it has safely shut itself down to prevent any damage.

High Engineer only £120-250

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • Primary heat exchanger

Related codes

11E

Your boiler has detected an issue with the ignition process and is stopping itself from firing up to keep your home safe.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
  • PCB

Related codes

Showing 11–20 of 38
14E

Your boiler has stopped heating the water because it cannot move the liquid around the system properly, which has caused it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • NTC sensor
  • Primary temperature sensor

Related codes

15E

Your boiler is struggling to move water around the system properly, which is causing it to overheat and shut itself down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow/Return sensors
  • Diverter valve

Related codes

16E

Your boiler is confused because it detects temperature changes in the wrong order, likely caused by a sensor issue or a plumbing component being fitted incorrectly.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump

Related codes

17E

Your boiler has lost the ability to accurately measure the temperature of the water circulating inside it, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

18E

Your boiler has detected that there is not enough water circulating inside the system to operate safely.

High DIY-safe £80-150

What to check first

  1. Check the boiler pressure gauge on the front display; if it is below 1 bar, your system needs re-pressurizing.
  2. Locate the external filling loop (usually two silver taps connected by a flexible hose underneath the boiler).
  3. Slowly open the taps to allow water into the system until the gauge reaches 1.5 bar, then turn both taps off tightly.

Parts commonly replaced

  • Central heating pump
  • Flow switch
  • Pressure sensor

Related codes

An

Your boiler is failing to light the flame or keep it running, which means it has safely shut itself down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

Er 12

Your boiler has stopped working because a sensor that measures the temperature of the water coming back into the system has developed a fault or is sending an incorrect signal.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness
Er01

Your boiler has stopped working because it cannot light the flame required to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

Er02

Your boiler has switched itself off because it has detected an overheating issue, which prevents it from operating until the fault is corrected.

High Engineer only £150-300

Parts commonly replaced

  • Safety limit thermostat
  • Primary heat exchanger
  • Pump (if causing circulation issues)

Related codes

Er03

Your boiler's internal computer is experiencing a communication error and has shut down for safety, meaning you currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main Control PCB
  • Wiring harness

Related codes

Showing 21–30 of 38
Er04

Your boiler has detected that the water pressure inside your heating system is too low to operate safely and effectively.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose under your boiler.
  2. Open the small valve or tap attached to the hose until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches between 1.0 and 1.5 bar.
  4. Close the valve tightly to stop the flow.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

Er04+

Your boiler has detected that there is either not enough water inside the system or that the water is not circulating correctly, which prevents it from heating your home.

High DIY-safe £100-250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, locate the filling loop under the boiler.
  2. Open the valves to allow water into the system until the gauge reaches 1.5 bar, then turn the valves off securely.
  3. Restart your boiler to see if the error clears.

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Flow switch

Related codes

Er05

Your boiler is struggling to clear exhaust gases safely, so it has turned itself off to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Wiring harness / PCB

Related codes

Er05+

Your boiler has detected an issue with the internal ventilation system that pushes out waste gases, causing it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • PCB

Related codes

Er06

Your boiler has stopped working because it cannot correctly read the temperature of the water circulating through your heating system.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating Flow NTC Sensor
  • Central Heating Return NTC Sensor
  • Wiring Harness

Related codes

Er06+

Your boiler is struggling to accurately measure its own internal water temperature, so it has shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating NTC Sensor

Related codes

Er08

Your boiler is struggling to read the outdoor temperature, which might affect its ability to adjust your heating automatically based on the weather.

Low Engineer only £100-200

Parts commonly replaced

  • External temperature sensor
  • Wiring harness

Related codes

Er08+

Your boiler is struggling because it has lost the signal from an outdoor thermometer that helps it adjust your heating based on the weather.

Medium Engineer only £120-220

Parts commonly replaced

  • External NTC temperature sensor
  • Wiring harness

Related codes

Er09

Your boiler has detected an issue with its exhaust system or the sensor that monitors exhaust heat, causing it to shut down for safety.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue safety sensor
  • Flue gas NTC probe
  • Wiring harness

Related codes

Er09+

Your boiler has detected an issue with the sensor that monitors the exhaust gas temperature, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness

Related codes

Showing 31–38 of 38
Er10

Your boiler has detected that the temperature in the exhaust flue is incorrect, which means it will stop working to ensure your safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue Temperature Sensor
  • Wiring Harness
  • PCB

Related codes

Er14

Your boiler has detected an issue with water flow or heat blockage within its internal heating system, causing it to stop working to protect itself.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Central heating pump
  • System filter

Related codes

Er15

Your boiler is struggling to circulate water properly or clear waste gases, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Condensate trap
  • Heat exchanger seal

Related codes

Er16

Your boiler has stopped working because it is unable to accurately measure the temperature of the water circulating through your heating system due to a faulty sensor connection.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

Er17

Your boiler has stopped working because it cannot correctly measure the temperature of the water circulating inside the heating system.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

Er17+RESET

Your boiler has lost the ability to accurately measure the temperature of the water circulating through your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

Er18

Your boiler has detected an issue with the water flow around your radiators, suggesting the pump that pushes water through your heating system is not working correctly.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • PCB

Related codes

L3

Your boiler has detected that hot water is not circulating properly around your radiators, meaning your heating system cannot function correctly.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • NTC thermistor probe
  • System filter

Related codes

3 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.