What the manual says
Manufacturer manualC.h. flow/return temp. probe - check C.h. flow temp. probe NTC, C.h. return temp. probe NTC
From this model's manual
Verified against the Biasi Bm Biasi Concept 400 20 1 Mfs installation & service manual, page 10.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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