Emergency
E83---197 on Biasi Riva Compact HE MK2

Your boiler has detected an issue with the seal or security of the front cover protecting the internal combustion area, which is a vital safety feature to prevent fumes from escaping.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Combustion chamber front panel (mod.M96.28SM/...M96.28SR/...)

From this model's manual
Verified against the Biasi Riva Compact 24s installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like E83---197: no call-out fees, no surprise bills.

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