High
E10 + RESET on Biasi Inovia 2020

Your boiler has shut down because a sensor in the exhaust pipe has detected that the flue gases are getting too hot.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue probe intervention lockout (if present)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

E03View →E07View →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Radiators cold at the bottom

Sludge build-up — needs flushing, not bleeding.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →