High
E11 on Biasi Rinnova Adaptive Combi

Your boiler has detected a flame when it shouldn't be there, causing the system to lock out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Parasitic flame (flame detected before ignition)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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