High
Ignition failure on Biasi Riva Advance M96.24SM

Your boiler is failing to light the gas to create heat, causing the system to shut down safely and display a lockout light.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame presence at the end of the ignition period; results in closes gas valve, stops fan, memorizes lock, and turns on lock-out light.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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