Emergency
E83---197 on Biasi Riva Compact 24S (M90E.24S)

Your boiler has detected a potential safety issue with the seal or position of the main burner cover, which is preventing it from firing safely.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Combustion chamber front panel (mod.M96.28SM/...M96.28SR/...)

From this model's manual
Verified against the Biasi Riva Compact 24s installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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