High
Lack of burner ignition on Biasi Riva Compact HE M96a

Your boiler is trying to start up but cannot create or detect a flame, leaving you without heating and hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Lack of burner ignition (no ignition signal from the full seqence ignition device)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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