Emergency
YELLOW FLAMES SOOT FORMED on Chaffoteaux Britony II 40FF

Your boiler is not burning fuel correctly, which is causing soot buildup and indicates a significant safety risk from potentially harmful gases.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

i) Heating body fins blocked, ii) Primary air supply restricted, iii) Wrong injectors

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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