High
18 on Chaffoteaux Calydra 24 Green

Your boiler has failed to light several times and is trying again, which usually means it is struggling to detect a flame or there is a problem with the gas supply.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Attempt to re ignite

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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