18 High

Chaffoteaux 18 Fault Code

The Chaffoteaux 18 fault code means: your boiler has failed to light several times and is trying again, which usually means it is struggling to detect a flame or there is a problem with the gas supply.. It appears on 5 Chaffoteaux models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Attempt to re ignite
Typical repair cost £100-280 (including labour)

DIY fix possible

Check that your gas emergency control valve is in the 'on' positionIf you have a prepay meter, check that you have sufficient creditCheck if other gas appliances, like a hob, are working correctlyPress the Reset button to see if the boiler clears the fault

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like 18: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Chaffoteaux models that show the 18 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Chaffoteaux 18 fault code information on this page is sourced and cross-checked against the official Chaffoteaux service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026