What the manual says
Manufacturer manual1. Gas supply not turned on. 2. Gas supply pipes not purged of air. 3. Blocked pilot or injector.
From this model's manual
Verified against the Chaffoteaux Flexiflame 140 installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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