High
Red indicator 29 on Chaffoteaux Serelia 24 MFFI

Your boiler has stopped working because it cannot light the flame required to produce heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Lock out / flame failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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