High
Red lockout indicator bulb 29 on Chaffoteaux Serelia 24 MFFI

Your boiler has failed to light the flame three times, so it has purposefully shut itself off for your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

If a flame is not detected, after 8 seconds, the security solenoid closes and shuts off the gas. The red lockout indicator bulb 29(fig. 5) will show.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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