High
Red lockout indicator bulb on Chaffoteaux System 40 60

Your boiler has failed to light the flame after multiple attempts, so it has automatically shut off its gas supply as a safety precaution.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

If a flame is not detected, after 8 seconds, the security solenoid closes and shuts off the gas. The red lockout indicator bulb will light.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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