BoilerFaultCodes Pilot extinguished High
Boiler Fault Code Pilot extinguished
Also written as PILOTEXTINGUISHED — same fault.
Reviewed by the BoilerFaultCodes Editorial Team Last reviewed
Fault code Pilot extinguished appears across 1 boiler brand and 2 models. The exact meaning varies by manufacturer — pick your boiler brand below to see the model-specific fix.
Most common meaning Your boiler's small starter flame has gone out, meaning it cannot ignite the main burner to provide you with heating or hot water. (As reported on Potterton Puma 100e)
Pick your boiler brand for the Pilot extinguished fix
Source
Information for the Pilot extinguished fault code is sourced from the official service / installation manual for each model that displays it. Read more about how we source fault codes →
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026