High Warning
11-65 on Daikin D2CND

Your boiler is struggling to keep the flame steady and will keep trying to restart itself until it succeeds.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame stabilisation error – wait for the boiler ignition trial

What causes this fault?

This fault occurs when the boiler's internal computer detects an unstable flame that cannot be maintained safely during the ignition process. The most common reasons are a buildup of carbon on the sensing probes or a fluctuating gas supply that prevents the burner from staying lit. It essentially means the boiler is 'knocking at the door' but the flame isn't catching well enough to stay running.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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