High Lockout
12-64 on Daikin D2CND

Your boiler is having trouble managing the flame correctly and has locked itself for safety after failing to stabilise.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ion control deviation is too big – try resetting the boiler

What causes this fault?

This fault happens when the boiler's internal sensor detects that the flame is burning inconsistently or not matching the expected safety signals. It is often caused by a worn-out sensing probe that can no longer 'see' the flame clearly, or a gas valve that is failing to deliver the correct amount of fuel to keep the burner stable.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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