What the manual says
Manufacturer manualNo flame signal - Main gas valve not opened. Gas supply pressure too low, or disappears. Condense output blocked. Check ignition unit and ignition cable. No or incorrect ignition distance, check this using the checking mold. Gas block or ignition unit is not receiving electrical current. Check earthing.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 4: no call-out fees, no surprise bills.
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Related fault codes
All 8 fault codes on the EKOMBG 22
Seeing a different code? Every code this model can display, in one place.