Medium
F11 on Euroterm E27 Plus

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water returning from your radiators.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Return sensor fault

From this model's manual
Verified against the Euroterm/Euroterm E27 Plus installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F11: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 27 fault codes on the E27 Plus

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful