Euroterm E27 Plus Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 27 kW 2017 onwards
GC Number 47-267-66
Download the Euroterm E27 Plus manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
17 High 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-267-66 E27 PLUS 2017–present

All 18 documented codes

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A02

Your boiler is detecting a flame even though the burner should be switched off, which is a safety conflict causing the system to lock out.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

A03

Your boiler has become too hot and has shut itself down as a safety precaution to prevent internal damage.

High DIY-safe £120-300

What to check first

  1. Wait for the boiler to cool down for at least 30 minutes
  2. Check that all radiator valves are fully open
  3. Check the boiler pressure gauge and top up to 1.5 bar if it is low
  4. Press the Reset button on the control panel

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Descaling)

Related codes

A06

Your boiler is trying to start up but cannot successfully light the gas to produce a flame.

High DIY-safe £120-350

What to check first

  1. Check that your gas supply is turned on at the meter
  2. If you have a prepayment meter, ensure you have credit available
  3. Check if other gas appliances, like a cooker, are working correctly
  4. Reset the boiler by following the instructions in your user manual

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • PCB (Printed Circuit Board)

Related codes

A62

Your boiler's main internal computer is unable to talk to the valve that controls the gas flow, meaning the system cannot light the flame to provide heat or hot water.

High Engineer only £180-£450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

A64

Your boiler's main internal computer has developed a serious software or circuit error and can no longer control the heating safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Controller 041049G0

Related codes

F07

Your boiler has shut down because the exhaust gases have become too hot, which is usually caused by a blockage or a build-up of debris inside the system.

High Engineer only £150-£450

Parts commonly replaced

  • Main Heat Exchanger
  • Flue NTC Sensor
  • Burner

Related codes

F10

Your boiler's internal thermometer that measures outgoing water temperature has developed a fault, meaning the system cannot safely monitor heat levels.

High Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

F12

Your boiler has detected an issue with a temperature sensor that monitors the water being sent to your taps or radiators, meaning it cannot heat water accurately.

High Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Main Control Board

Related codes

F13

Your boiler's temperature sensor responsible for monitoring the heat exchanger has stopped working correctly, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Exchanger Probe
  • Wiring Harness

Related codes

F14

Your boiler has detected an issue with the sensor that monitors the temperature of the water being sent to your radiators, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness
  • Main control board

Related codes

F15

Your boiler has detected a problem with the fan that clears exhaust gases, preventing the system from starting for your safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Main PCB

Related codes

F34

Your boiler has stopped working because the electrical power coming into it is too weak or unstable to run the internal safely.

High Engineer only £100-250

Parts commonly replaced

  • PCB (Main Circuit Board)
  • Voltage Regulator
  • External Wiring

Related codes

F35

Your boiler has detected an issue with the electricity supply entering your home, meaning the power quality is not stable enough for the boiler to operate safely.

High Engineer only £100-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Regulator

Related codes

F37

Your boiler has switched itself off because the water pressure in the system is too low for it to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Open the one or two taps on the loop slowly until you hear water moving.
  3. Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the taps tightly.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Pressure gauge

Related codes

F39

Your boiler is struggling to understand the temperature outside because a sensor has stopped working, which may prevent your heating from reaching the right temperature.

Low Engineer only £90-160

Parts commonly replaced

  • External Temperature Sensor
  • Sensor Wiring Harness

Related codes

F43

Your boiler has shut down because a sensor has detected it is getting too hot, likely due to a circulation problem or a blockage within the main body of the unit.

High Engineer only £150-£450

Parts commonly replaced

  • Main Heat Exchanger
  • Circulation Pump
  • NTC Temperature Sensor

Related codes

F52

Your boiler's internal thermometer for the heating system has stopped working correctly, meaning the unit cannot safely gauge how hot the water is.

High Engineer only £90-160

Parts commonly replaced

  • NTC Heating Temperature Sensor
  • Sensor wiring harness

Related codes

F66

Your boiler’s internal computer has developed a serious hardware error and is unable to control the heating process safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • ABM03D Controller Module

Related codes

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