A01 Your boiler is trying to start up, but it is failing to light the flame safely.
Your boiler is trying to start up, but it is failing to light the flame safely.
Parts commonly replaced
- Ignition electrode
- Gas valve
- PCB
27 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
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The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 47-267-66 | E27 PLUS | 2017–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
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Your boiler is trying to start up, but it is failing to light the flame safely.
Your boiler is picking up a signal that a flame is present even when the heating is switched off, which is a safety precaution that causes a lockout.
Your boiler has automatically shut down because the internal water temperature reached an unsafely high level.
Your boiler has detected an issue with the exhaust gases leaving the flue, so it has safely shut down to prevent any harmful emissions in your home.
Your boiler has stopped working because the internal fan that pushes out harmful gases is not operating correctly.
Your boiler is trying to start up and light a flame, but it keeps failing after several attempts and has safely shut itself down.
Your boiler has detected that one of its temperature sensors is not attached correctly or is failing to read the water temperature properly.
Your boiler is temporarily locked out because it cannot accurately read the temperature of the water flowing through the system.
Your boiler has detected that one of its temperature sensors is not positioned correctly or has come loose, temporarily stopping the system for safety.
Your boiler has detected an internal communication error with its main control unit, causing it to shut down safely.
Your boiler has temporarily stopped working because the main computer cannot talk to the part that controls the gas supply.
Your boiler has detected an internal communication failure with its main electronic control unit, meaning it has temporarily stopped working to keep you safe.
Your boiler has detected an internal communication problem with its main control unit, causing it to lock out for safety.
Your boiler has detected that the exhaust gases leaving the system are dangerously hot, so it has safely shut down to prevent damage or overheating.
Your boiler is temporarily unable to accurately measure the temperature of the water flowing through the system due to a faulty sensor.
Your boiler has temporarily stopped working because it cannot properly read the temperature of the water returning from your radiators.
Your boiler is struggling to detect the temperature of your hot water properly, which usually means it will temporarily stop providing hot water to your taps.
Your boiler has detected a problem with the temperature sensor attached to the main heat exchanger, which usually stops it from working safely.
Your boiler has temporarily stopped working because it is having trouble measuring the temperature of the water flowing through the system.
Your boiler has detected an issue with the internal fan, which safely removes harmful exhaust gases from your home, so it has shut down to protect you.
Your boiler has detected that the electricity supply coming into your home has dropped too low to run safely.
Your boiler has detected an unstable electrical supply coming from your home's mains power, causing it to temporarily pause operation to protect its internal electronics.
Your boiler has stopped working because the water pressure inside the system has dropped too low.
Your boiler is not receiving the correct temperature reading from the outdoor weather sensor, but your heating and hot water should still work normally.
Your boiler has temporarily shut down to prevent the main heat exchanger from overheating.
Your boiler is temporarily unable to accurately measure the temperature of the water flowing through the system due to a sensor issue, which will usually stop your heating and hot water from working safely.
Your boiler has detected an internal communication fault with its main electronic brain, which safely shuts down the system to prevent unpredictable operation.
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