Euroterm E27 Plus Fault codes & diagnostics

27 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 27 kW 2017 onwards
GC Number 47-267-66
Download the Euroterm E27 Plus manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 17 High 3 Medium 3 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-267-66 E27 PLUS 2017–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 27 documented codes

Tap any card for details

A01

Your boiler is trying to start up, but it is failing to light the flame safely.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A02

Your boiler is picking up a signal that a flame is present even when the heating is switched off, which is a safety precaution that causes a lockout.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame electrode

Related codes

A03

Your boiler has automatically shut down because the internal water temperature reached an unsafely high level.

Emergency Engineer only £150-350

Parts commonly replaced

  • High limit thermostat
  • PUMP
  • PCB

Related codes

A04

Your boiler has detected an issue with the exhaust gases leaving the flue, so it has safely shut down to prevent any harmful emissions in your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue sensor
  • Air pressure switch
  • Fan

Related codes

A05

Your boiler has stopped working because the internal fan that pushes out harmful gases is not operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas fan
  • Air pressure switch
  • Printed circuit board (PCB)

Related codes

A06

Your boiler is trying to start up and light a flame, but it keeps failing after several attempts and has safely shut itself down.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A41

Your boiler has detected that one of its temperature sensors is not attached correctly or is failing to read the water temperature properly.

Low Engineer only £90-180

Parts commonly replaced

  • NTC temperature sensor
  • Sensor retaining clip

Related codes

A42

Your boiler is temporarily locked out because it cannot accurately read the temperature of the water flowing through the system.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

A44

Your boiler has detected that one of its temperature sensors is not positioned correctly or has come loose, temporarily stopping the system for safety.

Low Engineer only £90-180

Parts commonly replaced

  • Temperature sensor
  • Sensor retaining clip

Related codes

A61

Your boiler has detected an internal communication error with its main control unit, causing it to shut down safely.

High Engineer only £200-£400

Parts commonly replaced

  • PCB
  • Wiring harness

Related codes

Showing 11–20 of 27
A62

Your boiler has temporarily stopped working because the main computer cannot talk to the part that controls the gas supply.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

A63

Your boiler has detected an internal communication failure with its main electronic control unit, meaning it has temporarily stopped working to keep you safe.

High Engineer only £150-£350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

A64

Your boiler has detected an internal communication problem with its main control unit, causing it to lock out for safety.

High Engineer only £150-350

Parts commonly replaced

  • PCB
  • Wiring harness

Related codes

F07

Your boiler has detected that the exhaust gases leaving the system are dangerously hot, so it has safely shut down to prevent damage or overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • Main PCB

Related codes

F10

Your boiler is temporarily unable to accurately measure the temperature of the water flowing through the system due to a faulty sensor.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC thermistor
  • Flow sensor wiring harness

Related codes

F11

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water returning from your radiators.

Medium Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F12

Your boiler is struggling to detect the temperature of your hot water properly, which usually means it will temporarily stop providing hot water to your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water NTC Sensor
  • Wiring harness

Related codes

F13

Your boiler has detected a problem with the temperature sensor attached to the main heat exchanger, which usually stops it from working safely.

High Engineer only £90-180

Parts commonly replaced

  • NTC thermistor / exchanger probe
  • Wiring harness

Related codes

F14

Your boiler has temporarily stopped working because it is having trouble measuring the temperature of the water flowing through the system.

High Engineer only £120-250

Parts commonly replaced

  • Flow thermistor
  • NTC sensor
  • Wiring harness

Related codes

F15

Your boiler has detected an issue with the internal fan, which safely removes harmful exhaust gases from your home, so it has shut down to protect you.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas fan
  • Air pressure switch
  • Printed circuit board (PCB)

Related codes

Showing 21–27 of 27
F34

Your boiler has detected that the electricity supply coming into your home has dropped too low to run safely.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Power Supply Unit

Related codes

F35

Your boiler has detected an unstable electrical supply coming from your home's mains power, causing it to temporarily pause operation to protect its internal electronics.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power Supply Unit

Related codes

F37

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or check your user manual for the pressurising valves.
  2. Open the valves slowly to let mains water into the system while watching the pressure gauge.
  3. Stop filling once the needle reaches between 1.0 and 1.5 bar on the gauge, then firmly close the valves.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

F39

Your boiler is not receiving the correct temperature reading from the outdoor weather sensor, but your heating and hot water should still work normally.

Low Engineer only £90-180

Parts commonly replaced

  • External temperature sensor
  • Wiring connection

Related codes

F43

Your boiler has temporarily shut down to prevent the main heat exchanger from overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC thermistor
  • Heat exchanger
  • Circulating pump

Related codes

F52

Your boiler is temporarily unable to accurately measure the temperature of the water flowing through the system due to a sensor issue, which will usually stop your heating and hot water from working safely.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F66

Your boiler has detected an internal communication fault with its main electronic brain, which safely shuts down the system to prevent unpredictable operation.

High Engineer only £200-£400

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

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