High
Boiler lockout on Ferroli Arean

Your boiler has stopped working because it couldn't light the internal flame after several attempts, so it has purposefully locked itself for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

After a number of attempts at ignition, the electronic unit always shuts down the boiler. Check that the flue is clear and fitted correctly and that air has been vented from the pipes - polarity is correct. Check that the electrode is positioned correctly and free from corrosion deposits

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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