High
No burner ignition on Ferroli Arean

Your boiler is failing to light the internal flame needed to produce heat and hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Make sure that the gas cocks ahead of the boiler and on the meter are open. Press the RESET button (for 1 second). In case of repeated shutdowns, contact the Ferroli Service Department.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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