What the manual says
Manufacturer manualIn the event of the red lockout light coming on. Check gas supply or condensate discarge. Clean condensate discharge if dyirty or obstructed.
From this model's manual
Verified against the Ferroli F24b installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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