What the manual says
Manufacturer manualNo burner ignition. Possible cause: Excessive condensate level, No gas, Ignition/detection electrode fault, or Faulty gas valve. Cure: Empty / clean the trap, Check the regular gas flow to the boiler and that the air has been eliminated from the pipes, Check the wiring of the electrode and that it is correctly positioned and free of any deposits, Check the gas valve
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like A01: no call-out fees, no surprise bills.
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