Low
F39 on Ferroli Optimax HE 31 C

Your boiler is struggling to detect the temperature outside, so it is defaulting to its standard internal settings to keep your home warm.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

External probe fault (Sensor damaged or short-circuited)

From this model's manual
Verified against the Ferroli/Ferroli Optimax He 31 C 4726742 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F39: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 32 fault codes on the Optimax HE 31 C

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful