Ferroli HiTech RRT 24C Fault codes & diagnostics

36 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas
GC Number 47-267-74
Download the Ferroli HiTech RRT 24C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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7 Emergency 21 High 5 Medium 3 Low

All 36 documented codes

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A06

Your boiler is failing to light the internal burner, so it has safely shut itself down to prevent a gas build-up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A08

Your boiler has temporarily shut down because it has detected that it is getting too hot inside.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Circulating pump
  • Main heat exchanger

Related codes

A09

Your boiler has temporarily stopped working because it detected that the main heat exchanger was getting too hot, which is a built-in safety feature to prevent damage.

High Engineer only £150-£350

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Heat Exchanger

Related codes

A11

Your boiler has lost its electrical communication with the gas valve, meaning it cannot safely release gas to heat your home.

Emergency Engineer only £100-£250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

A14

Your boiler has safely shut down because it detected a blockage or issue with the pipe that carries exhaust gases outside your home.

Emergency Engineer only £100-£250

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan assembly
  • Fume sensor

Related codes

A23-A24-F51

Your boiler has detected an issue with the water pressure sensor, meaning it cannot accurately read the pressure inside the system and has locked out for safety.

High Engineer only £100-£200

Parts commonly replaced

  • Water pressure sensor
  • Pressure sensor wiring harness

Related codes

A26

Your boiler has repeatedly locked itself out due to low water pressure or a blocked condensate pipe happening too many times in a single day.

High Engineer only £90-200

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Condensate trap

Related codes

A44

Your boiler has registered too many overlapping or conflicting control signals at once, causing it to temporarily lock out for safety.

Medium Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Panel

Related codes

A80

Your boiler has detected a false flame signal even after the gas supply has been shut off, which causes it to lock out for safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Electrodes

Related codes

A88

Your boiler has detected a problem with how it is burning gas or controlling the gas flow, and has safely shut down to protect your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas Valve
  • Gas Valve Harness
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 36
A98

Your boiler has experienced a serious internal software or control board communication fault that requires professional intervention.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Panel
A99

Your boiler has encountered an unspecified system error that requires a certified heating engineer to diagnose and resolve.

Medium Engineer only £90-250

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F05

Your boiler has stopped working because it cannot safely expel combustion gases, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Flue assembly
  • Air pressure switch
  • Fan
  • Printed Circuit Board (PCB)

Related codes

F09

Your boiler has temporarily shut down because it has become too hot inside.

High Engineer only £150-300

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Circulating pump
  • Safety high-limit thermostat

Related codes

F10

Your boiler is struggling to detect the flow of water through the system, which means it has stopped providing heating and hot water to protect itself.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring loom

Related codes

F11

Your boiler is having trouble measuring the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F12

Your boiler is struggling to detect the temperature of the water coming out of your hot taps, which means it may fail to provide consistent hot water.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

F13

Your boiler has detected an issue with the sensor that monitors exhaust gases, meaning it has safely shut down to prevent any risks.

High Engineer only £100-200

Parts commonly replaced

  • Fume probe / Flue sensor
  • Wiring harness

Related codes

F15 - A07

Your boiler has detected that the exhaust gases leaving the flue are dangerously hot and has safely shut down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas sensor
  • Primary heat exchanger
  • Main PCB

Related codes

F19

Your boiler's main electronic control board has lost or corrupted its internal settings, meaning it no longer knows how to run properly.

High Engineer only £150-350

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Parameter chip

Related codes

Showing 21–30 of 36
F21

Your boiler has detected that the water pressure inside the system is a little higher than ideal, though it is currently just an advisory warning.

Low DIY-safe

What to check first

  1. Locate the filling loop valves beneath your boiler.
  2. Carefully bleed one or two of your radiators to let out a little water and reduce the pressure.
  3. Keep an eye on the boiler's pressure gauge until it drops back into the green zone (usually between 1.0 and 1.5 bar).

Related codes

F34

Your boiler has detected that the electricity supply coming from your wall socket is too weak to operate the internal components safely.

High Engineer only £100-250

Parts commonly replaced

  • Control board
  • Power cable
  • Fuse

Related codes

F35

Your boiler is detecting an issue with the electrical power supply frequency coming into your home.

Medium Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F37

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler.
  2. Open the valves gently to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and press the reset button on your boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

F39

Your boiler is having trouble communicating with the outdoor weather sensor, which means it cannot automatically adjust its temperature based on outside conditions.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

F40

Your boiler has temporarily stopped working because the water pressure inside the system has become too high.

High DIY-safe £80-£150

What to check first

  1. Locate the filling loop or drain valve underneath your boiler or on the nearby pipework.
  2. Carefully bleed a small amount of water from one of your home's radiators into a towel or bucket to release pressure.
  3. Watch the boiler's pressure gauge until the needle drops back into the green zone (usually between 1.0 and 1.5 bar), then reset the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop valve

Related codes

F47

Your boiler has lost communication with the internal sensor that monitors water pressure, meaning it cannot confirm if it is safe to fire up.

High Engineer only £130-£240

Parts commonly replaced

  • Water pressure transducer
  • Wiring harness
  • Electronic Control Board (PCB)

Related codes

F50

Your boiler has temporarily locked out because a safety circuit has opened, meaning it cannot safely ignite until the issue is cleared.

High Engineer only £90-200

Parts commonly replaced

  • Flue pressure switch
  • Air pressure switch
  • Main control PCB

Related codes

F50 - F53

Your boiler has detected an issue with its internal safety thermostat configuration, causing it to lock out for your protection.

High Engineer only £100-250

Parts commonly replaced

  • Limit thermostat
  • PCB

Related codes

F51

Your boiler has detected an issue with a safety contact switch, but it is currently continuing to operate normally.

Medium Engineer only £90-180

Parts commonly replaced

  • Flue limit switch
  • Pressure switch
  • Main PCB

Related codes

Showing 31–36 of 36
F53

Your boiler has temporarily stopped working because a safety switch has detected that the internal temperature or pressure has reached its safety limit.

High Engineer only £150-300

Parts commonly replaced

  • Limit thermostat
  • NTC sensor
  • Main printed circuit board (PCB)

Related codes

F62

Your boiler has lost its proper electronic calibration settings and needs a professional Gas Safe engineer to reset and recalibrate it.

High Engineer only £90-180

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Gas Valve

Related codes

F64

Your boiler has locked itself out for safety because it has been manually reset too many times in a row without solving the underlying issue.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Ignition Electrode
  • Gas Valve

Related codes

F96

Your boiler is temporarily locking out because it has detected an issue with how the gas is burning inside, meaning it cannot operate safely until checked.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Electrodes
  • Burner assembly
  • PCB

Related codes

F99

Your boiler's main computer and display screen are failing to talk to each other properly, meaning the system cannot run safely.

High Engineer only £150-300

Parts commonly replaced

  • Wiring harness
  • Display PCB
  • Main control board (PCB)

Related codes

Fh

Your boiler is currently running an automatic air-clearing cycle to safely remove trapped bubbles from the system.

Low DIY-safe

What to check first

  1. Wait a few minutes for the automatic venting cycle to finish and complete on its own.
  2. Check your system water pressure gauge and top it up to about 1 to 1.5 bar if it is running low.
  3. Bleed your radiators with a radiator key to remove any trapped air if the fault persists.

Related codes

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