High
13 on Ferroli Optima 201

Your boiler is trying to start but the flame is not igniting, meaning you currently have no heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Boiler failed to light. Make sure that the gas isolation valve on the boiler and on the gas meter are open. Press the RESET button (2 Fig. 1).

From this model's manual
Verified against the Ferroli Optimax installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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