High
Boiler locked-out on Ferroli Tempra 12 18

Your boiler has shut itself down as a safety precaution and needs a manual reset to try and start up again.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if the gas isolation valve upstream of the boiler and on the counter are open. Turn knob “A” Fig. 1 to “Reset” and then release it.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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