Common problems guide

The most common Firebird Envirogreen problems

The faults most likely to send a Firebird Envirogreen into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

3 documented codes
3 most common
1 DIY-safe checks
2 engineer needed

The 3 most common faults

01
L2 High DIY-safe

Your boiler has stopped running because it has locked itself out, usually because it can't draw enough oil or light the flame.

What to try first

Check that you have enough oil in your storage tankEnsure the oil supply valve is fully openPress the illuminated reset button on the burner once

Est. cost
£120-280
Parts
Oil nozzle, Photocell, Fuel pump
Full guide for L2

on the Firebird Envirogreen

Oil nozzlePhotocellFuel pumpOil filter

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Firebird shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

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See the full 3-code list for the Firebird Envirogreen