Firebird Popular Fault codes & diagnostics

4 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Oil 20-26 kW Discontinued

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All 4 documented codes

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E1

Your boiler's internal temperature sensor has stopped sending the correct signal, meaning the system doesn't know how hot the water is and has shut down for safety.

High Engineer only £120-£210

Parts commonly replaced

  • Control thermistor (NTC sensor)
  • Sensor wiring harness

Related codes

E2

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down as a safety precaution.

High Engineer only £120-190

Parts commonly replaced

  • Flue Thermistor (NTC Sensor)
  • Wiring Harness

Related codes

E3

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Flue Thermistor (NTC sensor)
  • Wiring harness connector

Related codes

E5

Your boiler's burner has stopped working and has entered a safety lockout mode, meaning the heating and hot water will not function until it is reset or repaired.

High DIY-safe £120-350

What to check first

  1. Check that there is enough heating oil in your storage tank.
  2. Ensure the oil supply valves are fully open.
  3. Press the illuminated manual reset button on the burner once (if it fails to start after one try, do not keep pressing it).

Parts commonly replaced

  • Photocell
  • Oil pump
  • Burner control box
  • Nozzle

Related codes