High
E1 on Firebird Popular

Your boiler's internal temperature sensor has stopped sending the correct signal, meaning the system doesn't know how hot the water is and has shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control thermistor fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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