BoilerFaultCodes.com
F7 Medium Lockout

Your boiler's hot water sensor has failed or disconnected, meaning the system can no longer tell how hot the water is.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Domestic hot water NTC fault

What causes this fault?

This fault occurs when the sensor responsible for measuring the temperature of your tap water fails or loses its electrical connection. Over time, these sensors can degrade due to constant heating and cooling cycles, or the internal wiring may corrode, preventing the boiler from knowing when to stop heating the water.

Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like F7 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm 30ci Plus is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes