High
F.70 on Glow-worm 30cxi

Your boiler's computer memory has been lost or corrupted, meaning the main control board no longer knows which model of boiler it is supposed to be operating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Invalid product code (DSN)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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