Low
S.97 on Glow-worm 30cxi

Your boiler is currently performing a routine internal safety check on its water levels and has temporarily paused your heating and hot water to ensure it is safe to operate.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Water pressure sensor check is running, demand (DHW or heating) is blocked

From this model's manual
Verified against the Glow Worm Glow Worm 30cxi installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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