High
F.77 on Glow-worm 38cxi

Your boiler has detected a blockage in the drainage system or an issue with the flue, causing it to shut down to prevent water or exhaust gases from backing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault: Condensate or smoke

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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