Common problems guide

The most common Glow-worm EASICOM 3 25r problems

The faults most likely to send a Glow-worm EASICOM 3 25r into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

61 documented codes
6 most common
1 DIY-safe checks
5 engineer needed

The 6 most common faults

01
S.54 High DIY-safe

Your boiler has paused because the water pressure is too low or the water is not circulating properly around your heating system.

What to try first

Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.If the pressure is below 1 bar, use the filling loop underneath the boiler to top up the system with water.Ensure all your radiator valves are fully open to allow water to circulate freely.

Est. cost
£90-180
Parts
Central heating pump, Pressure sensor, Filling loop
Full guide for S.54
02
S.32 High Engineer

Your boiler is pausing because its internal air-flow fan is not spinning at the exact speed required to operate safely.

Est. cost
£180-350
Parts
Fan assembly, Printed Circuit Board (PCB), Wiring harness
Full guide for S.32
03
F.00 High Engineer

Your boiler is unable to measure the temperature of the water inside it, so it has safely shut down to prevent overheating.

Est. cost
£120-180
Parts
NTC Temperature Sensor, Wiring harness
Full guide for F.00
04
F.01 High Engineer

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has stopped working to prevent potential overheating.

Est. cost
£150-250
Parts
Return temperature sensor, Wiring harness
Full guide for F.01
05
F.10 High Engineer

Your boiler has stopped working because it is unable to accurately measure the temperature of the water flowing through the system due to a faulty electrical connection or sensor.

Est. cost
£120-220
Parts
Flow temperature sensor (NTC thermistor), Wiring harness
Full guide for F.10
06
F.11 High Engineer

Your boiler has stopped working because it is unable to accurately read the temperature of the water returning to it, causing it to shut down for safety.

Est. cost
£120-220
Parts
Return temperature sensor, Wiring harness
Full guide for F.11

on the Glow-worm EASICOM 3 25r

Central heating pumpPressure sensorFilling loopFan assemblyPrinted Circuit Board (PCB)Wiring harness

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Glow-worm shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

Avoid the next call-out bill

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See the full 61-code list for the Glow-worm EASICOM 3 25r