Low
S.02 on Glow-worm Energy

Your boiler is simply preparing to start the heating process by circulating water, and this is a normal part of its routine operation.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Heating mode: Pump pre-run

Shared across the Energy range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Related fault codes

S.00View →S.03View →S.04View →

All 94 fault codes on the Energy

Seeing a different code? Every code this model can display, in one place.

ConnectionF.00F.01F.10F.11F.13F.20F.22F.23F.24F.25F.27F.28F.29F.32F.33F.49F.61F.62F.63F.64F.65F.67F.68F.70F.71F.72F.73F.74F.75F.76F.77F.78F.83F.84F.85F.86F.87F.88F.89F.91P.01P.02P.03P.04P.05P.06P.07P.10S.0S.01S.03S.04S.05S.06S.07S.08S.10S.11S.13S.14S.15S.16S.17S.20S.21S.22S.23S.24S.25S.26S.27S.28S.30S.31S.32S.33S.34S.39S.41S.42S.46S.53S.54S.76S.88S.91S.96S.97S.98S.99S.108S.109

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