Low
S.109 on Glow-worm Energy

Your boiler is currently in a temporary power-saving standby state and is not actively heating your home or water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Product's standby mode activated

From this model's manual
Verified against the Glow Worm Energy installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check your thermostat or programmer to ensure a heating or hot water demand is active.Ensure the boiler is set to 'On' or 'Winter' mode rather than 'Standby' or 'Summer' mode.Restart the boiler by switching it off at the fused spur for 30 seconds and turning it back on.

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