High Lockout
F.88 on Glow-worm Energy

Your boiler is struggling to keep a steady flame lit, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Unstable flame (analogue input), underfloor heating contact or gas valve fault

What causes this fault?

This fault occurs when the boiler's control board detects that the flame is flickering or unstable, making it unsafe to continue running. The most common reasons are a buildup of carbon on the sensing probes or a failing gas valve that isn't providing a steady flow of fuel to the burner.

This fault can be more frequent during the first cold snap of winter when the boiler is suddenly forced to run at maximum output for long periods, putting strain on aging gas components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful