Glow-worm Energy7 Combi Fault codes & diagnostics

42 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 12-35 kW 2020-present
GC Numbers 47-019-6047-019-6147-019-62
Download the Glow-worm Energy7 Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 35 High 4 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-019-60 Energy7 18r - A (H-GB) 2020–present
47-019-61 Energy7 25r - A (H-GB) 2020–present
47-019-62 Energy7 30r - A (H-GB) 2020–present

All 42 documented codes

Tap any card for details

Connection

Your boiler's digital display is failing to talk to the internal computer, meaning the boiler has stopped working because it doesn't know what you want it to do.

High Engineer only £150-300

Parts commonly replaced

  • User Interface board
  • Communication cable
  • Main PCB

Related codes

F.00

Your boiler has lost the ability to accurately measure the temperature of the water flowing through the system, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring harness

Related codes

F.01

Your boiler has detected a communication issue with the sensor that measures the temperature of the water returning to the system, causing the unit to shut down as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.10

Your boiler has stopped working because a sensor that measures the water temperature is faulty or has a loose connection.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.11

Your boiler has detected an electrical fault with the sensor that monitors the temperature of the water returning to the system for reheating.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.13

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps, which prevents it from functioning correctly.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water NTC Sensor
  • Wiring harness

Related codes

F.20

Your boiler has detected that it is running too hot and has automatically switched itself off to prevent damage to its internal parts.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Plate-to-plate heat exchanger

Related codes

F.22

Your boiler has detected that the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a small metal braided hose with one or two valves located underneath the boiler.
  2. Gradually open the valve(s) to let water into the system while watching the pressure gauge on the front panel.
  3. Stop opening the valve once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valve is fully closed.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

F.23

Your boiler has detected that the water is heating up too quickly or too unevenly between its internal sensors, causing it to shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • NTC thermistors
  • Primary heat exchanger

Related codes

F.24

Your boiler is shutting down because it is heating up much faster than it can circulate the water, which often signals a blocked internal flow or a failing pump.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

Showing 11–20 of 42
F.25

Your boiler has detected that the exhaust gases leaving the unit are hotter than they should be and has switched itself off to prevent damage or overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

F.27

Your boiler has detected an issue with its flame sensor and has safely shut itself down to prevent gas from flowing without a confirmed flame.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Main printed circuit board (PCB)

Related codes

F.28

Your boiler is failing to light the burner, meaning it cannot provide you with any heating or hot water until the ignition process is fixed.

High Engineer only £150-300

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F.29

Your boiler is trying to ignite but cannot maintain a flame, so it has shut itself down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.32

Your boiler has detected that the fan, which pushes waste gases outside, is not spinning at the correct speed, so it has stopped working for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.49

Your boiler is struggling to communicate with its internal controls or external thermostat due to an electrical connection or wiring issue.

High Engineer only £120-250

Parts commonly replaced

  • eBUS cable
  • Main PCB
  • Interface module

Related codes

F.61

Your boiler has detected an issue with the internal component that controls the flow of gas, meaning it cannot safely ignite or heat your home.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Main PCB

Related codes

F.62

Your boiler has detected that the gas valve is not closing correctly when it should, which is a safety issue that stops the boiler from operating.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.63

Your boiler’s internal computer chip has encountered a memory error, preventing it from reading the necessary instructions to operate correctly.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F.64

Your boiler's computer is having trouble reading the signals from its internal sensors, causing it to shut down to prevent incorrect operation.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

Showing 21–30 of 42
F.65

Your boiler has detected that its internal control electronics are overheating and has shut down to prevent permanent damage.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness

Related codes

F.67

Your boiler has detected an internal error with the way it is monitoring the burner flame and has safely shut itself down to prevent ignition issues.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F.68

Your boiler is struggling to keep the flame lit reliably, causing it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • PCB

Related codes

F.70

Your boiler’s internal computer has lost its identification settings, preventing it from knowing how to correctly manage your heating and hot water.

High Engineer only £120-250

Parts commonly replaced

  • User Interface PCB
  • Main PCB

Related codes

F.71

Your boiler is struggling to accurately measure the temperature of the water flowing through it, so it has shut down to prevent the system from overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

F.72

Your boiler’s internal sensors are giving conflicting readings about the water temperature or pressure, which prevents the unit from starting safely.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • NTC return temperature sensor
  • Wiring harness

Related codes

F.73

Your boiler is unable to read the water pressure inside the system because the sensor responsible for checking it is faulty or has a loose connection.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler is struggling to accurately read your system water pressure because of a communication error with its internal sensor.

Medium Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.75

Your boiler is struggling to detect if there is enough water pressure inside the system to run safely.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Central heating pump

Related codes

F.76

Your boiler has detected a failure in the heat exchanger's safety connection, causing it to shut down to prevent potential overheating.

High Engineer only £150-300

Parts commonly replaced

  • Primary heat exchanger
  • Thermal fuse
  • Wiring harness

Related codes

Showing 31–40 of 42
F.77

Your boiler has detected an issue with the drainage of condensate water or the removal of combustion gases, causing it to shut down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Condensate trap
  • Condensate pump
  • Flue seal
  • Pressure switch

Related codes

F.78

Your boiler is having trouble communicating with the sensors that monitor your hot water temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW outlet sensor
  • Wiring harness
  • Main PCB

Related codes

F.83

Your boiler has detected that there is not enough water circulating inside the system to safely turn on the burner.

High DIY-safe £100-250

What to check first

  1. Check your boiler pressure gauge to see if it is below 1.0 bar.
  2. Locate the external filling loop connected to your boiler pipes.
  3. Open the filling valves to allow water into the system until the gauge reaches 1.5 bar, then securely close the valves.

Parts commonly replaced

  • System pressure sensor
  • Central heating pump
  • Expansion vessel

Related codes

F.84

Your boiler is struggling to accurately measure how hot the water is as it moves through the system, so it has stopped working for your safety.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F.85

Your boiler has detected that one of its temperature sensors is giving an incorrect or unstable reading, causing it to stop operating to stay safe.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

F.86

Your boiler has detected an issue with the separate safety switch used for your underfloor heating system, meaning it has temporarily disabled itself to prevent potential damage.

Medium Engineer only £120-220

Parts commonly replaced

  • Underfloor heating contact sensor
  • Wiring harness
  • Main PCB

Related codes

F.87

Your boiler is failing to light because it cannot detect the electrical spark required to ignite the gas.

High Engineer only £150-250

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Printed Circuit Board (PCB)

Related codes

F.88

Your boiler is unable to regulate its gas supply correctly, which is preventing it from lighting and producing heat or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

F.89

Your boiler is unable to move water through the system, so it has shut down to prevent itself from overheating.

High Engineer only £200-350

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F.91

Your boiler is having trouble 'talking' to the temperature probe in your hot water cylinder, which means it cannot accurately tell if your water is hot enough.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

Showing 41–42 of 42
F.97

Your boiler's computer brain has failed a start-up check, meaning it cannot safely operate and has shut itself down to prevent damage.

High Engineer only £300-500

Parts commonly replaced

  • Main PCB

Related codes

F22

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a silver flexible hose or two taps under the boiler.
  2. Slowly open the valves to allow mains cold water into the system while watching the pressure gauge.
  3. Stop filling when the needle on the gauge reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

112 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

d.00 Diagnostic This code is simply a status message showing that your boiler is currently running at its maximum set heating power. d.01 Diagnostic Your boiler is simply performing a routine cooling-down process to move residual heat away from the system, and this code is a status message rather than a breakdown. d.02 Diagnostic Your boiler is currently taking a mandatory rest period after being on, which is a normal safety feature to prevent it from turning on and off too frequently. d.04 Diagnostic Your boiler is struggling to accurately read or detect the temperature of the water being stored for your hot taps. d.05 Diagnostic This code is simply a status message indicating the boiler is calculating the required temperature for your radiators, rather than an actual fault. d.06 Diagnostic This code is simply showing you the current temperature setting for your hot water, rather than indicating a fault with your boiler. d.07 Diagnostic Your boiler is currently monitoring or adjusting the temperature settings for your hot water system, which is a normal part of its internal operation. d.08 Diagnostic Your boiler is currently receiving a signal from your thermostat that it is time to heat up, but there may be a loose connection or a fault in the communication between your wall controller and the boiler. d.09 Diagnostic Your boiler is simply displaying the current temperature setting requested by your room thermostat, and this is a normal status message rather than an actual fault. d.10 Diagnostic Your boiler is struggling to circulate water, which means it cannot effectively move heat to your radiators or taps. d.11 Diagnostic Your boiler is currently monitoring its internal water circulation pump, which helps move heat around your home. d.13 Diagnostic Your boiler is struggling to detect or circulate water correctly to provide your hot water, which likely means you currently have no hot water available. d.14 Diagnostic Your boiler is simply reporting the current speed setting of its internal water pump, which is a normal operational status rather than a breakdown. d.15 Diagnostic Your boiler is struggling to circulate water properly because it cannot communicate with or detect the pump that pushes water around your system. d.16 Diagnostic Your boiler is currently waiting for a signal from your wall-mounted thermostat to tell it to turn on the heating. d.17 Diagnostic Your boiler is struggling to communicate with your thermostat or heating controls, meaning it does not know when to turn your radiators on or off. d.18 Diagnostic Your boiler is simply running its internal water pump for a few minutes after heating has finished to clear any leftover heat, which is a normal part of the system's operation. d.19 Diagnostic This code indicates your boiler is simply running a standard system configuration check on the water pump and is not an actual fault. d.20 Diagnostic Your boiler is currently set to its maximum possible temperature for hot water and is displaying this as an information status rather than a breakdown. d.21 Diagnostic Your boiler is simply reporting the current activity status of its hot water 'pre-heat' feature, which keeps water ready for quicker delivery to your taps. d.22 Diagnostic This code is not actually an error; it simply confirms that your boiler is currently detecting a request for hot water and is working correctly to heat it up for your taps. d.23 Diagnostic Your boiler is simply showing you that it has received a request to turn on your heating or hot water, and it is currently working to meet that demand. d.24 Diagnostic Your boiler is currently monitoring its internal water pressure and is confirming that the system is operating within the expected range. d.25 Diagnostic Your boiler is simply indicating that it has received a signal from your thermostat to heat your water or keep it warm for a faster supply. d.27 Diagnostic Your boiler is having difficulty communicating with an external accessory or an additional piece of equipment connected to your heating system. d.28 Diagnostic Your boiler's internal computer is struggling to talk to a secondary electrical component that manages external parts like pumps or valves. d.31 Diagnostic Your boiler's automatic system for topping up its internal water pressure is having trouble, which may prevent it from heating your home properly. d.33 Diagnostic Your boiler is struggling to push air through the system correctly, which is preventing it from safely igniting or maintaining a flame. d.34 Diagnostic Your boiler is struggling to detect or control the speed of the internal fan that pushes exhaust gases out of the flue. d.35 Diagnostic Your boiler is struggling to switch between heating your radiators and providing hot water to your taps. d.36 Diagnostic Your boiler is struggling to detect the flow of water when you turn on a hot tap, which means it may not be heating your water properly. d.39 Diagnostic Your boiler is reporting a reading from a solar heating component, which is likely just an informational status check regarding the temperature of water coming from a solar panel system. d.40 Diagnostic Your boiler is correctly reporting the current temperature of the water flowing into your radiators. d.41 Diagnostic Your boiler has detected that the water returning from your radiators is at an unexpected temperature, which may indicate a restriction in the flow or a faulty sensor. d.43 Diagnostic Your boiler is displaying a status code indicating that it is currently adjusting its heating output based on the external temperature sensor. d.45 Diagnostic This code indicates that the boiler's internal settings for heating efficiency have been reset or require re-calibration, but it is not a mechanical failure. d.47 Diagnostic Your boiler is struggling to detect the current outdoor temperature, which might affect its ability to adjust your heating efficiency based on the weather. d.50 Diagnostic Your boiler is undergoing an automatic adjustment to ensure its internal fan is spinning at the correct speed to keep the system running efficiently. d.51 Diagnostic Your boiler is currently adjusting its internal airflow settings to ensure it operates at the correct efficiency level. d.58 Diagnostic Your boiler is currently communicating with your solar thermal heating system to see if there is enough captured sunlight to help heat your water. d.60 Diagnostic Your boiler has detected that it is overheating and has shut itself down to prevent any damage to its internal parts. d.61 Diagnostic Your boiler has failed to start up after several attempts and has now stopped trying for safety reasons. d.62 Diagnostic Your boiler is currently operating in a programmed energy-saving mode, which is perfectly normal behavior rather than a system fault. d.64 Diagnostic Your boiler is noting that the burner is taking slightly longer than expected to light, which may lead to it struggling to provide consistent hot water or heating. d.65 Diagnostic Your boiler is failing to light the flame properly after a few attempts, meaning it cannot produce heat or hot water. d.66 Diagnostic Your boiler is simply indicating that the 'warm start' feature is currently active, which keeps a small amount of water hot inside the unit for faster tap delivery. d.67 Diagnostic Your boiler is currently in a short mandatory rest period designed to protect the system from excessive wear, and it will automatically start working again once this countdown finishes. d.68 Diagnostic Your boiler is struggling to light on its first try, which means it is having to work harder and attempt the start-up process multiple times before it successfully kicks in. d.69 Diagnostic Your boiler is failing to start up because it has tried and failed to light the flame twice in a row. d.70 Diagnostic Your boiler is struggling to switch between heating your radiators and heating your hot water, which may result in lukewarm taps or cold radiators. d.71 Diagnostic Your boiler is simply reporting that it has reached the highest temperature setting it is allowed to hit for your radiators. d.73 Diagnostic Your boiler is currently recalibrating the internal temperature setting used to keep your hot water supply ready for immediate use. d.75 Diagnostic Your boiler has spent too long trying to heat your water cylinder and has timed out as a safety precaution. d.77 Diagnostic Your boiler is currently running a brief safety process to ensure your hot water storage tank is at the right temperature before it switches off. d.80 Diagnostic This code is simply an information display showing the total time your boiler has been actively running your radiators, rather than an indication of a fault. d.81 Diagnostic This code is simply an information display showing how many hours your boiler has been working to provide hot water, rather than an error or a fault with the system. d.82 Diagnostic This code is simply an information display showing how many times your boiler has successfully lit for your radiators, rather than an indication of a fault. d.83 Diagnostic This code is simply an information display showing how many times your boiler has started up to provide hot water, rather than indicating a fault. d.84 Diagnostic Your boiler is simply reminding you that it is time for its annual service to ensure it continues to run safely and efficiently. d.85 Diagnostic Your boiler has automatically increased its minimum power setting to ensure it operates correctly, which is a normal response during certain system checks. d.88 Diagnostic Your boiler is struggling to detect the flow of water needed to ignite the burners when you turn on a hot tap. d.90 Diagnostic Your boiler is simply reporting that it is currently communicating with your room thermostat to regulate your home's temperature. d.91 Diagnostic Your boiler is currently struggling to receive a signal from a remote radio clock, which is a non-essential feature used for synchronising time. d.93 Diagnostic Your boiler is currently in a setup mode and does not know which specific model configuration it should be running, meaning it cannot heat your home or water until this is programmed. d.94 Diagnostic Your boiler's memory has been cleared, which is a maintenance action rather than a sign of a new fault. d.95 Diagnostic Your boiler is displaying its internal software version information, which is a status message rather than a sign that your heating or hot water is broken. d.96 Diagnostic Your boiler has reverted to its original factory settings and needs a professional to reconfigure it for your specific home setup. S.0 Status Your boiler is currently in standby mode because it has not been asked to provide any heating or hot water at this moment. S.01 Status Your boiler is currently preparing to fire up by running its internal fan to clear any gases before ignition. S.02 Status Your boiler is currently preparing to heat your home by circulating water through the system, and this is a normal part of the startup process. S.03 Status Your boiler is currently in the process of attempting to light the flame to heat your radiators. S.04 Status Your boiler is operating correctly and is currently firing up to provide central heating to your home. S.05 Status Your boiler is currently cooling itself down after use, which is a normal part of its operation. S.06 Status Your boiler is currently running its internal fan to clear out lingering gases after a heating cycle, which is a normal part of the shutdown process. S.07 Status Your boiler is currently running its pump to safely move leftover heat away from the system, which is a normal part of the cooling-down process. S.08 Status Your boiler has temporarily paused its heating cycle to allow its internal temperature to balance out before restarting. S.10 Status Your boiler is simply letting you know that it has received a request to heat your water and is currently starting up to meet that demand. S.11 Status Your boiler is currently just warming up its ventilation system to prepare for heating your hot water, which is a normal part of the startup process. S.13 Status Your boiler is currently trying to light the flame to heat your hot water, but it is taking a little longer than usual to get started. S.14 Status Your boiler is currently operating normally and is simply heating up water for your taps or shower. S.15 Status Your boiler is currently just finishing its standard cooling cycle after providing hot water, and it should return to normal operation automatically shortly. S.16 Status Your boiler is currently running the internal fan to safely clear out any remaining gases after you recently finished using the hot water tap. S.17 Status Your boiler is currently cooling itself down after providing hot water, which is a normal part of its operation. S.20 Status Your boiler is simply letting you know that it has received a request to heat your tap water and is starting the process to do so. S.21 Status Your boiler is currently preparing itself by checking the exhaust fan before it begins heating your hot water. S.22 Status Your boiler is currently preparing the internal water pump to provide hot water to your taps. S.23 Status Your boiler is currently trying to light the flame to heat your hot water. S.24 Status Your boiler is operating normally and is currently heating water for your taps and shower. S.25 Status Your boiler is currently running its cooling cycle after you have finished using the hot water, which is a normal part of its operation. S.26 Status Your boiler is currently running its internal fan to safely clear out residual gases after you finished using hot water. S.27 Status Your boiler is simply finishing a cooling cycle after you have finished using hot water to ensure the internal components do not overheat. S.28 Status Your boiler has temporarily paused the burner while heating your tap water to prevent it from getting too hot, and it should restart automatically once the temperature drops. S.30 Status Your boiler is perfectly safe, but it is currently being prevented from turning on the heating because your room thermostat or smart controller is telling it to stay off. S.31 Status Your boiler is currently idle because it has been set to summer mode or your thermostat is not calling for heating. S.32 Status Your boiler is struggling to get the air flowing properly for combustion and is pausing to protect itself until the fan reaches the correct speed. S.33 Status Your boiler is struggling to confirm that air is moving through the flue system correctly before it attempts to light the burner. S.34 Status Your boiler has detected that the external temperature is very low and has briefly turned itself on to prevent your internal pipes from freezing. S.39 Status Your boiler has detected that the external connection for your underfloor heating system is currently not allowing the heating to turn on. S.41 Status Your boiler's internal water pressure is currently too high, which means the system has taken in too much water and needs to be brought back down to a safe level to operate correctly. S.42 Status Your boiler is unable to vent exhaust gases properly because a safety flap in the flue system is stuck in the closed position. S.46 Status Your boiler is currently running in a temporary mode to prevent its internal components from freezing while the weather is cold. S.53 Status Your boiler has temporarily stopped because it detected that the water is not circulating properly or the pressure is too low, so it is waiting to prevent any internal damage. S.54 Status Your boiler is temporarily pausing because it cannot detect enough water flowing through the system to heat your home properly. S.76 Status Your boiler is reminding you that the water pressure inside the system has dropped below the recommended level and needs to be topped up. S.88 Status Your boiler is currently performing an automatic safety process to remove air from its internal system and does not require any action. S.91 Status Your boiler has been accidentally set to a demonstration mode used in showrooms, which prevents it from heating your home or water. S.96 Status Your boiler is currently running a self-check or has detected a communication issue with a temperature sensor, so it has paused heating to protect the system. S.97 Status Your boiler has detected an issue with the water pressure sensor and has temporarily paused its operation to prevent any potential damage. S.98 Status Your boiler has detected an internal communication or sensor issue and has temporarily paused heating to protect itself while it runs a self-diagnostic check. S.99 Status Your boiler is currently running a self-diagnostic check, which is a normal process and does not necessarily indicate a problem. S.108 Status Your boiler is currently running a standard safety procedure to clear out any leftover air or gases before it ignites, which is a normal part of its operation. S.109 Status Your boiler has entered a temporary sleep state and is waiting for a command to start heating again.

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.