Medium
d.68 on Glow-worm Energy7 Combi

Your boiler is struggling to light on its first try, which means it is having to work harder and attempt the start-up process multiple times before it successfully kicks in.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Number of unsuccessful ignitions at 1st attempt

Shared across the Energy7 range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 154 fault codes on the Energy7 Combi

Seeing a different code? Every code this model can display, in one place.

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