High
F.70 on Glow-worm HXi

Your boiler's control board and display screen are struggling to talk to each other because the system's identity settings have been lost or mismatched.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Invalid product code (DSN)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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