Glow-worm MicraCom 24c-AS/2 Fault codes & diagnostics

46 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas
GC Number 47-044-99
Download the Glow-worm MicraCom 24c-AS/2 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
6 Emergency 31 High 4 Medium 5 Low

All 46 documented codes

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F.00

Your boiler has lost the signal from one of its internal temperature sensors, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F.01

Your boiler has lost the signal from the sensor that monitors the water temperature returning to the unit, causing it to stop heating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

F.10

Your boiler's internal thermometer has developed a fault and can no longer tell how hot the water is, causing the system to shut down for safety.

High Engineer only £100-180

Parts commonly replaced

  • Flow temperature sensor (NTC thermister)
  • Internal wiring loom

Related codes

F.11

Your boiler has stopped working because it is unable to accurately measure the temperature of the water returning to it, preventing it from heating safely.

High Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.13

Your boiler is struggling to accurately measure the temperature of the water stored in your hot water cylinder because there is an electrical fault with the sensor cable.

Medium Engineer only £120-200

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness
F.20

Your boiler has detected that it is running too hot and has automatically turned itself off to prevent any damage or safety issues.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Central heating pump
  • Primary heat exchanger

Related codes

F.22

Your boiler has stopped working because the amount of water inside your heating system has dropped below the minimum level required to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, usually a silver braided hose with one or two valves underneath your boiler.
  2. Slowly open the valves until you hear water flowing and the pressure gauge on the front of the boiler rises into the green zone (typically between 1.0 and 1.5 bar).
  3. Close the valves tightly to stop the flow and ensure the pressure gauge stays steady.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

F.23

Your boiler has detected that the water is heating up significantly faster than it can be moved around your system, forcing it to shut down to prevent internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F.24

Your boiler has detected that the water inside is heating up far too quickly, so it has shut itself down to prevent any damage or overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F.25

Your boiler has detected that the exhaust gases are becoming far too hot and has automatically switched itself off to prevent damage or dangerous overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Main printed circuit board (PCB)

Related codes

Showing 11–20 of 46
F.27

Your boiler has detected what it thinks is a flame while the gas is supposed to be turned off, so it has shut itself down as a precaution.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

F.28

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.29

Your boiler is attempting to light but is failing to stay on, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board

Related codes

F.32

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning, so it has shut down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.33

Your boiler is struggling to breathe properly because there is a blockage or a problem with the pipes that bring in fresh air and push out exhaust fumes.

High Engineer only £150-350

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue seals
  • Venturi

Related codes

F.46

Your boiler has detected an issue with the sensor that measures incoming cold water, which usually means the sensor or its wiring needs attention.

Medium Engineer only £90-180

Parts commonly replaced

  • Cold water NTC sensor
  • Wiring harness

Related codes

F.49

Your boiler has lost its secure communication signal between its internal controls, meaning it cannot operate properly.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F.61

Your boiler has detected an issue with the valve that controls the gas supply, meaning it has safely shut down to prevent unsafe operation.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve assembly
  • Gas valve wiring harness
  • Main PCB

Related codes

F.62

Your boiler has detected an issue with the internal gas valve failing to shut down properly, which requires an inspection by a qualified professional.

Emergency Engineer only £200-£400

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.63

Your boiler has detected an internal computer memory error or a problem with the ignition system, so it has safely shut down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • Ignition electrode
  • Printed Circuit Board (PCB)

Related codes

Showing 21–30 of 46
F.64

Your boiler has detected a sudden electrical or temperature reading error, meaning it has temporarily stopped working to keep your home safe.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor (temperature sensor)
  • Main PCB

Related codes

F.65

Your boiler's main control board has become too hot or registered an internal temperature error and has safely shut down to prevent damage.

High Engineer only £200-£400

Parts commonly replaced

  • Main PCB
  • Internal wiring harness

Related codes

F.67

Your boiler has detected an internal electronic error regarding how it reads the flame, meaning it has safely shut down to prevent any risk.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Flame sensor electrode

Related codes

F.68

Your boiler has detected an unstable flame or a problem with the gas and air supply, causing it to lock out for safety.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Electrodes
  • Condensate trap
  • Main PCB

Related codes

F.70

Your boiler has lost its unique identification memory, usually because a main circuit board was replaced without being programmed properly.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F.71

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water flowing through the system.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor
  • Sensor wiring harness

Related codes

F.72

Your boiler has temporarily stopped working because it is getting incorrect temperature readings from its internal sensors, meaning it cannot safely regulate its heat.

High Engineer only £120-£220

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

F.73

Your boiler has detected that the water pressure reading is too low or that there is a problem with the sensor measuring it, which causes the system to stop working for safety.

High Engineer only £90-180

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler has detected that the water pressure reading is abnormally high or that the sensor measuring it is faulty.

High Engineer only £100-£250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.75

Your boiler has detected low water pressure or a circulation issue, meaning it cannot safely ignite to provide heating or hot water.

High DIY-safe £90-250

What to check first

  1. Locate the filling loop valves beneath your boiler.
  2. Open the valves slowly to top up the system pressure until the gauge on the front reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and reset the boiler.

Parts commonly replaced

  • Water pressure sensor
  • Central heating pump

Related codes

Showing 31–40 of 46
F.76

Your boiler has automatically shut down because an internal safety device detected excessively high temperatures inside the unit.

Emergency Engineer only £150-£300

Parts commonly replaced

  • Thermal fuse
  • Overheat thermostat
  • Main heat exchanger

Related codes

F.77

Your boiler has detected an issue with the safety flap in the exhaust flue or the condensate drainage system, meaning it has temporarily stopped working to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Flue non-return flap
  • Condensate pump
  • Wiring harness

Related codes

F.78

Your boiler has temporarily stopped providing hot water because it is not receiving the correct temperature readings from a sensor.

Medium Engineer only £90-180

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

F.83

Your boiler has detected that there is not enough water inside the system or the temperature sensors are not reading correctly.

High DIY-safe £90-180

What to check first

  1. Check the pressure gauge on the front of your boiler to see if it has dropped below 1 bar.
  2. If the pressure is too low, use the filling loop underneath the boiler to top the system up until the needle reaches between 1 and 1.5 bar.
  3. Reset the boiler using the reset button to see if normal operation resumes.

Parts commonly replaced

  • NTC Temperature Sensor
  • Pressure Sensor
  • Filling Loop

Related codes

F.84

Your boiler has detected an error with its internal temperature sensors, which means it cannot safely regulate how hot the water is getting.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

F.85

Your boiler has detected that the temperature monitoring sensors inside have been fitted to the wrong pipes, meaning it cannot accurately track the heating water.

Medium Engineer only £90-180

Parts commonly replaced

  • Flow/return temperature sensors
  • Wiring harness

Related codes

F.86

Your boiler has safely shut itself down because it detected an internal temperature or water flow problem.

High Engineer only £150-350

Parts commonly replaced

  • Flow temperature sensor
  • Limit thermostat
  • 3-port diverter valve
  • Condensate pump

Related codes

F.87

Your boiler is unable to safely light its internal burner because of a connection problem with the ignition system.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

F.88

Your boiler has detected an issue with the internal gas valve connection, meaning it cannot safely regulate the gas supply to ignite.

Emergency Engineer only £150-£300

Parts commonly replaced

  • Gas valve
  • Gas valve wiring harness

Related codes

F.89

Your boiler has lost its electrical connection to the internal water pump, which means it cannot circulate water to heat your home or provide hot water safely.

High Engineer only £90-180

Parts commonly replaced

  • Pump wiring harness
  • Central heating pump

Related codes

Showing 41–46 of 46
F.97

Your boiler's computer is unable to complete its internal startup check, meaning it cannot safely operate and has shut down to protect the system.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

P.00

Your boiler is currently running a routine automatic process to clear trapped air from its internal pipes to help it heat your water and radiators more efficiently.

Low DIY-safe

What to check first

  1. Wait 5 to 10 minutes for the automatic process to complete.
  2. Observe if the display automatically returns to the current temperature reading.
  3. If the code persists for over 30 minutes, switch the boiler off at the mains for one minute and turn it back on to restart the system.

Related codes

P.04

Your boiler is currently in a manual testing mode used by engineers to check exhaust gases and is not indicating an actual breakdown.

Low DIY-safe

What to check first

  1. Locate the chimney sweep button or setting on your boiler's control panel
  2. Press the button again to toggle the mode off
  3. Wait for the boiler to return to its standard operational display

Related codes

P.08

Your boiler is currently in a manual mode used for filling the system with water or draining it, rather than operating in normal heating mode.

Low DIY-safe

What to check first

  1. Check that the boiler mode selector is not stuck in a commissioning or maintenance position
  2. Turn the boiler off at the fused spur for 30 seconds to perform a hard reset
  3. Ensure your system pressure is at the correct level (usually between 1.0 and 1.5 bar) and the filling loop is fully closed

Parts commonly replaced

  • PCB
  • User interface board

Related codes

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