What the manual says
Manufacturer manualThe burner will remain alight until switched off by the control thermostat, any remote control or the programmer.
What causes this fault?
This fault occurs when the boiler loses its ability to regulate the flame, causing the burner to stay lit regardless of your heating settings. The most common reason is a malfunctioning main circuit board or a faulty gas valve that has become stuck in the open position. It can also be caused by a wiring error in your external thermostat or programmer that is continuously sending a 'heat on' signal.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like Burner On neon off: no call-out fees, no surprise bills.
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