What the manual says
Manufacturer manualfan pre-run
What causes this fault?
This is a normal operational stage and not an actual fault with your boiler. It occurs because the boiler's internal computer is running the fan to clear the combustion chamber of any lingering gases before the burner safely ignites. You will likely see this code for a few seconds every time you turn on your heating or hot water tap.
DIY fix possible
This fault may be fixable without an engineer. Check your manual first.
Avoid the next call-out bill
A cover plan would handle faults like S.11: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 39 fault codes on the Ultracom 2 CXI
Seeing a different code? Every code this model can display, in one place.