Medium
S.53 on Glow-worm Ultracom 2 HXI

Your boiler has temporarily paused because the water temperature is rising too quickly or unevenly, suggesting a circulation issue or a sensor fault.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

waiting time: temperature difference flow - return sensor too high (Check thermistor fit)

From this model's manual
Verified against the Glow Worm Ultracom 2 Cxi installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects that water is heating up far too quickly or that there is a significant temperature gap between the heat going out and coming back. It is physically caused by poor water flow through the unit, often due to a blockage, a failing pump, or a sensor that is no longer reading the temperature accurately. Essentially, the heat cannot be moved away from the burner fast enough, so the system pauses to prevent overheating.

This issue is more frequent in autumn when heating is first turned on after summer, as pump components can seize or sludge can settle during periods of inactivity.

DIY fix possible

Check that all radiator valves are fully openEnsure the boiler pressure is between 1.0 and 1.5 bar on the displayBleed all radiators to remove trapped air that might be blocking water flow

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