High Lockout
F0 on Glow-worm Xtramax HE

Your boiler has stopped working because the water pressure is too low for the system to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient water pressure in the system (less than 0.5 bar)

What causes this fault?

This fault occurs when the internal sensors detect that the water level has dropped below the minimum safe operating limit. The most common reason is a slow leak from a radiator valve or joint, though pressure can also drop if you have recently bled your radiators without topping the system back up.

This issue is more frequent in autumn when homeowners turn their heating back on after the summer and discover pressure has gradually bled away over several months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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